Molong Flower Room — Shipping & Delivery Policy

Last updated: 29/06/2026

At Molong Flower Room, we want your blooms, gifts and homewares to arrive beautifully and on time. Please take a moment to read through our delivery information below — and if you ever have a question, we’re always happy to have a chat.

Local Delivery

We offer local delivery to the following areas:

•       Molong

•       Cudal

•       Manildra

•       Cumnock

If you’re located outside these areas and would like to enquire about delivery, please get in touch and we’ll do our best to help.

Delivery Fees

Delivery fees are calculated based on the distance from our store at 91 Bank Street, Molong. The fee applicable to your order and location will be confirmed when we contact you following your order.

Delivery Timeframes

Because we work with fresh flowers and handcrafted arrangements, we manage our delivery schedule carefully to make sure everything arrives at its very best. After you place your order, we’ll be in touch to confirm your delivery date and time.

Delivery availability may vary depending on the type of order, your location, and our current schedule. We appreciate your flexibility and will always do our best to accommodate your preferred date where possible.

Click & Collect — Free In-Store Pickup

Prefer to come in and collect? We’d love to see you! In-store pickup is always free and available during our opening hours. Simply select “Pickup” at checkout and we’ll have your order ready and waiting for you at 91 Bank Street, Molong.

We’ll send you a notification when your order is ready to collect. If you have a specific time in mind, just let us know in the order notes and we’ll do our best to have it ready for you.

Fresh Flowers — A Note on Care

Fresh flowers are perishable, so we ask that you or someone you trust is available to receive your delivery. To keep your blooms looking their best once they arrive:

•       Place them in fresh water as soon as possible.

•       Keep them away from direct sunlight, heat sources and draughts.

•       Change the water every couple of days and trim the stems at an angle.

If no one is available to receive your delivery, please let us know in advance so we can make an alternative arrangement. We want your flowers to arrive in perfect condition!

Damaged or Incorrect Orders

We take great pride in every order that leaves our shop. If your order arrives damaged or something isn’t right, please contact us within 24 hours of delivery with a photo and your order details and we’ll make it right.

You can reach us at hello@molongflowerroom.com.au or pop in and see us at 91 Bank Street, Molong.

Questions?

We’re always happy to help. If you have any questions about delivery, can’t find your area in the list above, or need to arrange something a little out of the ordinary, please don’t hesitate to get in touch.

hello@molongflowerroom.com.au

02 5339 4480

91 Bank Street, Molong NSW 2866